Pre-Engagement Questionnaire
Help us focus our time by scoring these statements to work our what is most important to you.
Pre-Engagement Questionnaire
A lot of time and money is wasted because of staff travelling between offices or to customer sites
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Cost Efficacy section.
Account Managers Email Address
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The business wants us to reduce office space by enabling hot-desking but that's a challenge with the current phone system
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Cost Efficacy section.
We're not using the UC components of our Microsoft licensing agreement so there's a double-spend on communications tools
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Cost Efficacy section.
We want to use Microsoft for telephony but their Calling Plans or pricing model is not right for us
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Cost Efficacy section.
It's a challenge for our people when they have to collaborate with colleagues that are in remote offices
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Communications and Collaboration section.
We don't have the ability to do video calls with the rest of the organisation or external organisations
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Communications and Collaboration section.
We've got video conferencing in the meeting rooms but it's difficult to book a room and the systems are not user-friendly
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Communications and Collaboration section.
Our conferencing solution doesn't meet the organisation's needs or is expensive
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Communications and Collaboration section.
We're trying to encourage more flexible working but the phone system is just not up to it
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Agile Working section.
We can access most systems from anywhere but telephony is more challenging
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Agile Working section.
We lose good staff or don't get the best from them because we don't offer flexible working
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Agile Working section.
It's difficult to hire the best people because we can't offer modern flexible working options
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Agile Working section.
When our staff can't get into the office it causes a loss of productivity because people can't easily work from home
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Business Continuity & Resilience section.
We're not taking full advantage of the benefits a cloud UC platform would give us
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Business Continuity & Resilience section.
Our fixed telephone lines make it difficult for us to provide resilience for external phone calls
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Business Continuity & Resilience section.
Our phone system is coming to end of life or lack of support is a major concern
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Business Continuity & Resilience section.
Setting up new or temporary offices for telephony or communications is a big challenge
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Scalability section.
Adding or removing telephone extensions takes a while or is a complicated process
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Scalability section.
It costs us a lot of money to get modifications made to our phone system
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Scalability section.
We've run out of telephone capacity so can't add any more phones
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5
1 (Serious Problem), 3 (Frustrating) and 5 (Not a problem)
Please insert your notes for the Scalability section.
